Returns & Exchanges
We're always here to help!
Returns & Exchanges
Return Policy
We want you to love your gear! If you’re not completely satisfied, you can return your purchase under the following conditions:
-
Returns accepted within 40 days of purchase
-
Items must be in their original, unaltered condition
-
Only purchases made directly from Champ Dog Gear are eligible for return
-
Return shipping costs are the customer’s responsibility
-
Original shipping fees are non-refundable
If you need help with a return, please contact us and we’ll be happy to assist.
Exchange Policy
We do not offer direct exchanges. If you need a different size or item, please follow the return process below:
-
Contact us info@champdoggear.com to request a return—we’ll provide a prepaid shipping label.
-
Once we receive the item, we’ll issue a refund for the product(s) minus the cost of the shipping label.
-
You can then place a new order for the size or item you need.
Returned items must be in their original condition and packaging. Please note that original shipping fees (if any) are non-refundable.
